Effective date: 1 January 2025 | Last updated: 1 June 2025
This Privacy Policy explains how singlepoint-portal collects, uses, and protects personal information when you access our platform, website, or services. Please read it carefully.
We collect information you provide directly: name, work email address, company name, job title, and billing details when you register or subscribe.
We automatically collect usage data including IP addresses, browser type, pages visited, session duration, and feature interactions within the portal.
We may collect integration credentials and metadata when you connect third-party systems to singlepoint-portal.
To provision, operate, and improve the singlepoint-portal platform and its integrations.
To send transactional communications (account alerts, security notices, invoices) and, where consented, product updates and marketing.
To detect fraud, enforce our Terms of Service, and comply with applicable law.
We share data only with sub-processors necessary to deliver our service (cloud infrastructure, payment processors, support tooling), each bound by data-processing agreements.
We do not sell, rent, or trade your personal data to any third party for their own marketing purposes.
We may disclose data when required by law, court order, or regulatory authority.
EU/EEA residents have the right to access, rectify, erase, restrict, or port their personal data, and to object to processing based on legitimate interests.
California residents may request disclosure of categories and specific pieces of personal information collected, and may opt out of any sale of personal information (we do not sell data).
To exercise any right, email [email protected]. We respond within 30 days.
Account data is retained for the duration of your subscription and deleted within 90 days of account termination, unless longer retention is required by law.
Anonymised, aggregated analytics data may be retained indefinitely.
We apply AES-256 encryption at rest and TLS 1.2+ in transit. Access to production systems is restricted by role-based controls and MFA.
No transmission over the internet is 100{1553efd67ea01606c4b5f1448cd6b82cd13ca412bcd47442981d0512426ac2ed} secure; we encourage you to use strong, unique passwords and report suspected incidents immediately.
singlepoint-portal is an enterprise B2B platform not directed at individuals under 18. We do not knowingly collect personal data from minors.
If we become aware that a minor's data has been collected, we will delete it promptly.
We may update this Privacy Policy periodically. Material changes will be communicated via in-app notification or email at least 14 days before taking effect.
Continued use of singlepoint-portal after the effective date constitutes acceptance of the revised policy.
Data Controller: singlepoint-portal, Inc., 101 Enterprise Drive, San Francisco, CA 94105, United States.
Privacy enquiries: [email protected] | DPO: [email protected]
For unresolved complaints, EU residents may lodge a complaint with their local supervisory authority.
Questions about this policy?
Contact our Privacy team at [email protected] or visit our Contacts page.